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Noticeboard

 Please note

Phoenix Surgery half-day closures dates for your diary - Thursday 27th April 2017

Tuesday 16th May 2017

 

Thursday 15th June 2017 

As part of a sustainability measure, the practice will be closed for half a day from 3pm on these dates for staff and systems development.

We apologise for any inconvenience caused. We will be providing an emergency-only service modelled around the out of hours GP service.

See below for details of urgent care provider:

NHS 111 - dial 111

CRCH urgent care centre/ Minor Injuries Unit 01209 318010

We thank you for your patience during this time

            

Join our Patient Participation Group!!!

Please see the link in our 'Have your say' section if you are interested in joining our patient participation group.

 

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Contact Details

Our appointment reminder texting service is up and running - please update your mobile number with us today! 

Please keep us fully informed of any relevant changes in your contact details including new addresses outside of our practice area.

Online Registrations

we cannot accept online registrations without a signature and copy's of Photo I.D and proof of address. For quicker, hassle-free registration, please collect the registration forms from reception.

When we are Closed

Please call NHS 111 by dialling 111

Practice Survey Reporting

Please click on the link below to find the patient survey results.  We are delighted the results have been so positive.  We would like to thank everyone for taking the time to complete the survey.

PP DES Phoenix Surgery Report 2014-15.docx 

Patient Reference Group Survey 2013/14 (including action plan)

Patient Survey - overall findings

 

Previous Results

PPG Report 2013

Patient Survey Results March 2013

Patient reference group action plan 2013

 

Patient Survey results March 2012

Patient reference group action plan 2012

Patient Reference Group Report 2012



 
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