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Noticeboard

 Please note

Phoenix Surgery half-day closures dates for your diary - Thursday 27th April 2017

Tuesday 16th May 2017

 

Thursday 15th June 2017 

As part of a sustainability measure, the practice will be closed for half a day from 3pm on these dates for staff and systems development.

We apologise for any inconvenience caused. We will be providing an emergency-only service modelled around the out of hours GP service.

See below for details of urgent care provider:

NHS 111 - dial 111

CRCH urgent care centre/ Minor Injuries Unit 01209 318010

We thank you for your patience during this time

            

Join our Patient Participation Group!!!

Please see the link in our 'Have your say' section if you are interested in joining our patient participation group.

 

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Contact Details

Our appointment reminder texting service is up and running - please update your mobile number with us today! 

Please keep us fully informed of any relevant changes in your contact details including new addresses outside of our practice area.

Online Registrations

we cannot accept online registrations without a signature and copy's of Photo I.D and proof of address. For quicker, hassle-free registration, please collect the registration forms from reception.

When we are Closed

Please call NHS 111 by dialling 111

patient survey

Help us to make a difference...

Here at Phoenix Surgery we like to know how we can improve our service to you and how you perceive our surgery and staff. 

 

To help us with this, we have set up a Patient Participation Group (PPG). We ask the members of this representative group questions, such as what you think about our service,  or the quality of the care or you receive. We contact most members  via email and send out a quick, succinct survey to each new member.

 

Members can participate as much or as little as they like. You also have the option to join regular PPG meetings at  the surgery.

 

We aim to gather people from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

 

If you are happy for us to contact you, whether it be with the occasional email or to attend a PPG meeting, click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

 

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 
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