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Noticeboard

 Please note

Phoenix Surgery half-day closures dates for your diary - Thursday 27th April 2017

Tuesday 16th May 2017

 

Thursday 15th June 2017 

As part of a sustainability measure, the practice will be closed for half a day from 3pm on these dates for staff and systems development.

We apologise for any inconvenience caused. We will be providing an emergency-only service modelled around the out of hours GP service.

See below for details of urgent care provider:

NHS 111 - dial 111

CRCH urgent care centre/ Minor Injuries Unit 01209 318010

We thank you for your patience during this time

            

Join our Patient Participation Group!!!

Please see the link in our 'Have your say' section if you are interested in joining our patient participation group.

 

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Contact Details

Our appointment reminder texting service is up and running - please update your mobile number with us today! 

Please keep us fully informed of any relevant changes in your contact details including new addresses outside of our practice area.

Online Registrations

we cannot accept online registrations without a signature and copy's of Photo I.D and proof of address. For quicker, hassle-free registration, please collect the registration forms from reception.

When we are Closed

Please call NHS 111 by dialling 111

Care Data

your care dataInformation about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.

It is important that we, the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best.

Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.

You have a choice. If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please speak to practice staff or download a copy of the leaflet “How information about you helps us to provide better care” below.

We need to make sure that you know this is happening and the choices you have.

doc How information about you helps us to provide better care

doc Care Data - Frequently Asked Questions

You can find out more on the NHS England Care Data website



 
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